Before trading a card, the rate is shown based on the category and details of the card. But sometimes, the rate might change during processing.
Don't worry, there's nothing out of place.
Once your trade is being processed, our team verifies the details you submitted.
If there's an information mismatch, the rate is adjusted to reflect the correct information.
Here's why that might happen:
Wrong category selected: If a card is uploaded under the wrong category, for example, a CAD card under a USD category, or an e-code uploaded as a physical card, the rate will be corrected to match the actual card type. Cards from countries we don't directly support may also be accepted, but processed at the closest applicable rate.
Denomination differences: Certain card values, like $51 or $57, fall under different rate categories. If your card is submitted under the wrong denomination bracket, the rate is adjusted to the correct one during processing.
Card condition: Cards that show signs of prior use, partial redemption, or errors are treated as higher risk. In some cases, they may be rejected. In others, they'll be processed at a reduced rate.
Card is below minimum value: Our standard minimum trade value is $10. If your card falls below this, for example, a $5 card, we may still process it, but at a reduced rate.
Apple & variable-rate cards: Some cards, particularly vertical Apple cards, are priced based on vendor demand at the time of processing. This means the rate shown at submission isn't always the final one; it's only locked in once a vendor confirms at the processing stage.
How to avoid rate changes
Always double-check that you're selecting the right category, card type, and denomination before submitting.
The more accurate your submission, the less likely your rate is to change during processing.
Not sure about your card? Reach out to our support team, and we'll walk you through it so you get credited instantly!